Shipping & Delivery
Instant Digital Delivery
At Online CBC, we deal exclusively in digital teaching aids and curriculum files. This means there are no physical packages, shipping fees, courier delays, or risks of damaged goods. You can access and utilize your materials instantly, 24/7, from anywhere in Kenya.
M-Pesa Authentication
Once checkout is submitted, Safaricom prompts you for your PIN. The transaction completes in seconds.
Instant Email Dispatch
Our mail servers automatically send an email containing direct download links to the files.
Download & Customise
Save the MS Word documents to your phone or computer, add your school logo, and start teaching!
Email Troubleshooting & Verification
In 98% of orders, the email containing the links arrives in your inbox in less than 2 minutes. If you have not received it within 10 minutes, check these items:
-
Spam / Junk / Promotions Folder: Email client algorithms (especially Gmail and Yahoo) sometimes misidentify automated transaction notices as promotional mail. Search for emails sent by
info@onlinecbc.com. - Typos in Email Address: If you misspelled your email during checkout, the message cannot be delivered. In this case, contact our WhatsApp help desk with your M-Pesa transaction ID, and we will update your order and send the files manually.
File Formats & System Compatibility
To ensure maximum flexibility and compatibility, our files are packaged using standard formats:
| Resource Type | File Extension | Software Required |
|---|---|---|
| Schemes & Lesson Plans | .docx / .doc |
MS Word, WPS Office, Google Docs |
| Lesson Notes & Booklets | .pdf / .docx |
Adobe Reader, Chrome, WPS Office |
| Examinations & Key Keys | .pdf / .docx |
Adobe Reader, MS Word, WPS Office |