Privacy Policy
Your Privacy Matters
At Online CBC, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, handle, and secure your information when you purchase materials, register an account, or browse our educational catalog.
Information We Collect
We only collect the absolute minimum details required to process your transaction, configure your user account, and deliver digital educational resources:
- Email Address: Used as your unique account username, to deliver transactional purchase receipts, and to send download links.
- M-Pesa Phone Number: Required to process payments securely via Safaricom STK Push APIs.
- Full Name & Optional Phone Number: Saved under your user profile to personalize dashboard certificates and update support credentials.
How We Use Your Information
Your information is used strictly to run our educational repository and serve you. This includes:
- Generating automated download sessions.
- Verifying transactions and compiling order receipts under your dashboard.
- Authenticating your user credentials during login.
- Providing prompt customer support via WhatsApp or email.
Cookies & Technical Logs
We do not utilize intrusive tracking or advertising cookies. We only employ essential functional cookies to keep you signed in, preserve items in your shopping cart across browser reboots, and safeguard form submissions via CSRF security tokens.
Data Security & Integrity
We do not store your M-Pesa PIN or credit card details. All financial transactions are handled securely via Safaricom Daraja API servers using encrypted endpoints. Your personal details are stored on secure databases behind modern firewalls, and we never share, sell, or distribute your email addresses to third-party marketing brokers.
Your Rights
You retain the right to query what information we store about you, request corrections to your user details, or ask for the deletion of your account and transaction logs. To execute these rights, contact us at info@onlinecbc.com.